HeRong Intelligent Equipment

Remote O&M

24/7 intelligent remote operation and maintenance services.

Maintenance

Service That Never Sleeps

Our national network of 500+ field engineers ensures your equipment stays operational. With service stations in 200+ cities, we provide rapid on-site support, backed by remote diagnostics and predictive maintenance technology.

Service Portfolio

Emergency Repair

Rapid on-site response for equipment breakdowns. Average response time under 4 hours in covered areas.

4h response

Scheduled Inspection

Regular preventive maintenance visits to identify and resolve issues before they cause downtime.

Monthly/Quarterly

Remote Monitoring

24/7 remote equipment monitoring with real-time alerts and predictive maintenance.

24/7 monitoring

Spare Parts Replacement

Genuine spare parts inventory with fast logistics. Critical parts delivered within 24 hours.

24h delivery

Annual Maintenance Contract

Comprehensive annual maintenance packages covering all service types with guaranteed SLA.

Custom SLA

Service Process

01

Report Issue

Submit via portal, phone or APP

02

Remote Diagnosis

Engineers assess remotely first

03

On-Site Repair

Nearest engineer dispatched

04

Verify & Report

Test and confirm resolution

Get Maintenance Quote

Tell us about your equipment fleet and we'll design a maintenance package that fits your needs and budget.

Get Maintenance Quote